Return to Help Index
International Shipping
Do you ship to my country?
Yes. Please note that payment is required via wire transfer, verified PayPal international account or cashiers check. We do not accept international credit cards. International orders have a $500 USD minimum purchase (not including shipping). For details, call (805) 644-4316 or send an email to:  

Currently, only USA and Canadian addresses can use our online system for ordering. (Minimum Canadian order is $500.00 USD not including shipping and handling.) Any import fees, taxes, exchange rate or bank fees are the responsibility of buyer.
Please note that we do not export our infrared cameras.
For Canadian and U.S. customers, please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  Please click here for complete details regarding our return policy.